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Privacy Policy

Privacy Policy

PRIVACY POLICY STATEMENT

PRIVACY POLICY NOTICE

What we want you to know…

We at 1st Alliance Mortgage recognize our responsibility for safeguarding certain personal  information about you. When you entrust us with your “non-public personal information” (referred to as “personal information”), we will take steps to protect your privacy.

Categories of personal information 1st Alliance Mortgage collects.

In order to make and service your mortgage loan, we collect and maintain personal information about you from the following sources:

  • Data we receive from you on loan applications or other forms, such as income, assets,
  • liabilities, and social security number;
  • Information we receive from outside sources, such as your employment history property insurance coverage, and banking relationships;
  • Information we receive from a consumer-reporting agency regarding your credit history.
  • Information about your transactions with our affiliates, such as your payment history and account balance.
  • How 1st Alliance Mortgage uses this information and the parties to whom it may be disclosed:

    1st Alliance Mortgage does not provide your personal information to non-affiliated third parties for marketing purposes. 1st Alliance Mortgage may, in the regular course of doing business, provide personal information about its existing and former customers to its affiliates and/or third parties, who perform certain administrative and servicing functions for 1st Alliance Mortgage, as permitted by law. Examples include providing information:

    • To process your mortgage loan application;
    • To complete the sale of your loan in the secondary market;
    • To enter your mortgage or deed of trust into the public records;
    • To service your mortgage loan;
    • To respond to a subpoena, court order, or request for information during an audit;
    • To provide you with a service, such as monthly billing statements or automatic drafts

    Companies that we use to perform support services for your account, such as off site records storage or document shredding, must provide us with written agreements assuring us that they maintain strict confidentiality policies. They must also agree that they will not use your personal information for unauthorized purposes or share it with anyone else,either intentionally or unintentionally. We take care to select reputable companies that have the resources, the commitment, and the technology to protect the security of your personal information.

    FINANCIAL PRIVACY POLICY

    1st Alliance Mortgages’ internal policies and practices, with regard to safeguarding,

    maintain the confidentiality and security of our customers’ and former customers’

    personal information.

    1st Alliance Mortgage employees have access to your personal information, on a need-to know basis, so that they may provide you with the best possible service. We maintain corporate confidentiality procedures and policies regarding the handling of our customers’ information. We also maintain electronic safeguards for shielding your information from outside sources, and we make upgrades to our systems as needed.

    1st Alliance Mortgage has a commitment to maintaining accurate information.

    1st Alliance Mortgage is committed to providing you with superior customer service. We strive to ensure your account information is correct and current. Should you discover that information pertaining to your account is inaccurate, or not up-to-date, please contact us at the address or toll-free telephone number shown below:

    1st Alliance Mortgage

    19 Briar Hollow Lane, Ste. 110

    Houston, TX 77027

    866-484-1343

    I/We hereby acknowledge receipt of this Privacy Policy Notice at or prior to our

    mortgage loan application and understand the provisions contained herein.

    ___________________________________________________________________________

    Borrower Date

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    Borrower Date



    3100 Richmond Ave 302,   Houston, TX 77098  Phone: 713-586-6635  Fax: 713-586-6640

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    TSLD # 12287